Optimal support, anywhere in the world
Maintenance & Support
Maintenance & Support with XR
Offer both your customers and your employees optimal support and guidance, anywhere in the world and from multiple devices.
Step-by-step through work
Effortlessly guide end users of your product through processes by visualizing each step. But also your own maintenance engineers remain hands free productive because all kinds of operations, for example for installations, are visualized step by step with Augmented (AR) or Mixed Reality (MR) technology.
XR technology solves problems in real time
XR technology makes it possible to solve problems in real time. External experts can watch on site with technicians or end users of your product from all over the world. The expert can guide the user or employee live in a targeted manner to solve the problem. Both your customer and employee remain hands-free and all relevant information can be shared quickly.
Information in view
Retrieve data, schedules and diagrams from trusted applications or video, retrieve screenshots and annotations from other workflows: bring all essential information directly into view and add new information.
Boundless efficiency
Save time and money with remote inspections. No precious hours are lost by lost browsing through manuals and drawings but all the information are captured in a single scan. Bring the team together without being limited by physical boundaries. Work efficiently and solve problems quickly together.
Featured case
VodafoneZiggo Scan & Herken app
Curious about our Maintenance & Support solutions?
Want to experience with your own eyes what XR can do in terms of maintenance and support? Sign up for one of our webinars or make an appointment!